TERMS OF USE

SELLER INFORMATION

Name: Nicole Marie Ltd.
Headquarters: Jelenovac 38C, 10000 Zagreb, Croatia
OIB: 98728584202
MBS: 05030536

Court registry number: Tt-19/515-2, Commercial Court in Zagreb
Share capital: 20.000,00 HRK paid in full
Board member and director: Marija Nikšić

The account is kept in: Raiffeisenbank Austria d.d., Zagreb, IBAN HR8224840081135999469
Phone number: +385 95 5608 149 (09:00 – 16:00)
E-mail address: [email protected]

CONTRACT OF SALE

The consumer in the capacity of the buyer, and Nicole Marie Ltd. in the capacity of the seller enter a contract of sale.

The user is a person who uses the website www.nicolemarie.com.hr, as well as every customer and visitor of the website www.nicolemarie.com.hr.

The conclusion of the contract of sale through the website www.nicolemarie.com.hr is regulated in accordance with legal provisions, considering in particular the principles and provisions of European Union directives. Concluding a contract through the website www.nicolemarie.com.hr represents the conclusion of a distance contract.

These General Terms of Use also represent a pre-contractual notice, and refer to the conclusion of a contract of sale if the buyer is a consumer, or any natural person who enters into a legal transaction or operates in the market outside its trade, business, craft or professional activity, as well as consumers within an organized system of selling or providing a service without the simultaneous physical presence of the trader and the consumer in one place, where only one or more means of remote communication are used until the moment of concluding the contract.

Means of remote communication are all means that can be used for concluding distance contracts without the simultaneous physical presence of the trader and the consumer, such as the Internet and e-mail.

The contract is concluded when the seller accepts the buyer’s offer, and everything listed on the website of Nicole Marie Ltd. represents an invitation to propose an offer. The seller may terminate the contract of sale if the buyer does not pay the purchase price and is not obliged to deliver the product until the receipt of the purchase price, unless the buyer has chosen the method of payment by cash on delivery.

The General Data Protection Regulation is an integral part of these General Terms of Use.

The content of the website www.nicolemarie.com.hr is available in Croatian and English. The official languages for concluding sales contracts are Croatian and English.

MAIN PRODUCT FEATURES

The customer gets acquainted with the main features of the product on the website www.nicolemarie.com.hr

Nicole Marie Ltd. reserves the right to change information, including product prices and special offers on the site, without prior notice.
The image of the product is accompanied by a description of its main features and its price including VAT.
Prices, payment terms and special offers are valid only at the time of ordering and/or payment.

PROCEDURE FOR CONCLUDING CONTRACTS

Purchases are made on the website of Nicole Marie Ltd.www.nicolemarie.com.hr by filling out the provided form. When filling out the form, the buyer is obliged to enter all the information required of him. The purchase can be made with the confirmation of the buyer that they have previously read and understood the General Terms of Use and have agreed to them, and that they are aware that this is an order with an obligation to pay. Shopping is possible 24 hours a day, 7 days a week. Nicole Marie Ltd. is not responsible for the costs of using computer equipment and telecommunications services required to access the service. The customer will be notified by e-mail that the order is confirmed (receipt of an e-mail containing the customer’s offer) and the parcel is ready to be shipped.

The purchase of products and/or services in the name and on behalf of a minor or a person deprived of legal capacity (in whole or in part) may be requested only by their legal representatives.

Purchases are made by ordering available products that the customer chooses based on the photo and basic description. The photographs are for illustration purposes only. Actual products may vary and do not always match the photographs in all details.

Orders are placed electronically. By clicking on the “Add to cart” icon, the selected product is added to the cart. By placing the product in the cart, the product is neither reserved, ordered nor purchased. The customer can review the cart by clicking on “View cart” or complete the product selection process by clicking on “Pay”. When the customer completes the product selection process, by clicking on “Go to payment” they will be redirected to the site where they select the payment method, delivery method, enter the code if they have a coupon or gift voucher, put additional notes if there are any, e.g. if they want an R1 invoice (VAT invoice). It is not possible to continue the purchase without marking the box “I agree with the General Terms of Use” by which the customer confirms that they have read and understood these General Terms of Use and that they agree with them, as well as marking the box “I am aware that the order includes payment”. After the buyer places the order, the seller will send an order confirmation to the buyer’s e-mail address confirming that the buyer’s order has been received and is being processed.

The seller will send the buyer an order confirmation to their e-mail address.

If the buyer has not received a confirmation of purchase by e-mail within 72 hours or it is not possible to access the service in the manner specified in the e-mail, they are obliged to contact the seller at the e-mail address [email protected]

In the event that Nicole Marie Ltd. is unable to deliver any of the ordered products for any reason, the customer will be contacted, by phone or e-mail, by an employee of Nicole Marie Ltd. for the purpose of agreeing on the delivery of a replacement product or possible cancellation of the ordered product.

GENERAL INFORMATION

Users or customers are obliged to get acquainted with the General Terms of Use of the website www.nicolemarie.com.hr owned by Nicole Marie Ltd. before using it. If they have additional questions or concerns related to the General Terms of Use, they can contact the seller via the e-mail address [email protected] By accessing the website or using any part of its content, the user accepts the General Terms of Use of the website, as well as all other rules and conditions of use of the website and the services provided through it. Users agree not to use the website in a manner that harms authors or third parties, and accept all risks of using the website and the services. If the user does not agree with the above, they are obliged to stop using the website and the services provided through it.

The content of the website is protected by copyright. Borrowing, copying, modification, sale or distribution of content is only possible with the prior written permission from Nicole Marie Ltd.

Nicole Marie Ltd. lets you use the website in the best possible way. This includes: monitoring server performance, expanding its capacity and serving the increasing number of users, customer support, and troubleshooting system errors and problems. Nicole Marie Ltd. does not take responsibility for any problems in the operation of the site and services. Nicole Marie Ltd. cannot guarantee that the use of the website will not be interrupted or error-free. The user agrees that their access to the website may sometimes be interrupted or temporarily unavailable.

The users use the website at their own risk. Nicole Marie Ltd. is in no way responsible for any damage that the user may suffer using the website. The authors and other natural or legal persons involved in the creation, production and distribution of the website are not responsible for any damage resulting from the use or inability to use the website.

Nicole Marie Ltd. reserves the right to deny access to the website to users if it is assessed that the website is being used inappropriately. Nicole Marie Ltd. reserves the right to deny access to the website to anyone, based on its own estimates. The user undertakes to use the website in a way that does not jeopardize the resources and services as a whole. Improper use of the website is prohibited and results in termination of access.

Nicole Marie Ltd. reserves the right to change or amend the General Terms of Use at any time. The changes take effect on the day of publication on the website. Continuation of access to the website or use of any part of its content will be considered consent to the amended or supplemented General Terms of Use. Nicole Marie Ltd. advises the users to periodically check the General Terms of Use to get acquainted with possible changes.

Nicole Marie Ltd. reserves the right to modify, supplement or discontinue any part of its business, including the website or any part thereof, maintenance, subpages or services provided through them at any time and without prior notice. The right in question includes, but is not limited to, changes in the time of availability of content, availability of new data, modes of transmission, as well as the right to access or use the website.

It is the duty and obligation of the user to use the website in accordance with positive regulations and general moral and ethical principles. Nicole Marie Ltd. has the right to control the content of the website at all times to ensure compliance with the General Terms of Use and positive regulations. Amendments to the General Terms of Use are valid immediately upon publication on the website.

PRIVACY POLICY

GENERAL DATA PROTECTION REGULATION (GDPR)

GENERAL PROVISIONS

The General Data Protection Regulation relates to personal data contained and processed on the website, and/or collected and stored by Nicole Marie Ltd., Jelenovac 38C, 10000 Zagreb, Croatia from the user (natural person) as a respondent. Nicole Marie Ltd. collects personal data for the purpose of concluding and fulfilling contracts of sale, keeping records of customers’ orders, unique customer identification, business analysis, marketing, implementation of reward system, product delivery, preparation of sales documentation, technical support and authorization of debit card payments.

As a website service provider, Nicole Marie Ltd. is committed to protecting privacy and personal information. Users are advised to read the General Terms of Use to better understand which information Nicole Marie Ltd. collects and which purposes the data are used for.

If the users have any questions related to the protection of personal data, they can contact Nicole Marie Ltd. directly via the e-mail address [email protected] or send an inquiry by mail to the following address:

Nicole Marie d.o.o.
Porečka ulica 1
10 000 Zagreb
Croatia
OIB: 63127231262

Users are kindly requested to read the General Data Protection Regulation carefully. By providing personal data via the website and agreeing to the General Terms of Use on the website, the users confirm that they have read, understood and agreed to the General Data Protection Regulation, and agree to collecting, processing and use of their personal data in accordance with the General Terms of Use.

If the users do not agree with the General Terms of Use and the General Data Protection Regulation, they are obliged to leave and stop using the website.

The General Terms of Use of the website apply to all issues that are not specifically regulated by the General Data Protection Regulation.

CHANGES TO THE GENERAL DATA PROTECTION REGULATION

Nicole Marie Ltd. may amend the General Data Protection Regulation at any time by publishing the amended text on the website. Amendments to the General Data Protection Regulation shall take effect immediately upon publication on the website.

The user as a respondent is responsible and obliged to review and study the applicable General Data Protection Regulation available on the website before each provision of personal data.

PROCESSING AND USE OF PERSONAL DATA

On the website www.nicolemarie.com.hr, Nicole Marie Ltd. collects the following personal data of respondents: name and surname, telephone number, address, e-mail address, product sending address, billing address, postal code, city, date of birth. In the performance of their scope of work related to contracts of sale concluded by customers, insight into the users’ personal data may be shared with the following persons: legal entities involved in the implementation of contracts of sale, such as delivery services, bookkeeping services, IT support, marketing support, related companies, public entities that require the submission of personal data in accordance with binding regulations, for which Nicole Marie Ltd. keeps collections of personal data.

The buyer agrees that Nicole Marie Ltd. may process personal data for the needs of their own records and statistics, for the purpose of creating a database of customers, informing about products and services, for information on delivery, for the delivery of promotional materials, improving customer relations and improving services.

The above-mentioned data may be provided to third parties for the purposes of concluding contracts, protecting the interests of users and preventing possible misuse, the need for better insight and understanding of individual needs and requirements of users, as well as developing opportunities to provide all services that increase customer satisfaction. Nicole Marie Ltd. will keep personal data as long as necessary for the purposes provided for in these General Terms of Use.

Nicole Marie Ltd. will ensure that users’ personal data are kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or alteration of personal data), which can only be accessed by authorized persons.

Nicole Marie Ltd. undertakes to provide users with access to their personal data in order to ensure that personal data is accurate, complete and up-to-date. If users request the correction or deletion of their personal data, Nicole Marie Ltd. will modify or remove such information.

Nicole Marie Ltd.
forwards the necessary personal data exclusively to business partners for the completion of the delivery of the customers’ order or for the needs of addressing printed advertising materials.
Nicole Marie Ltd. does not record or store user transaction data required for card payments.
Nicole Marie Ltd. will keep personal data as long as necessary for the purposes provided for in these General Terms of Use.

Personal data in personal data collections are adequately protected against accidental or intentional misuse, destruction, loss, unauthorized alteration or access.

The head of the personal data collection has taken technical, personnel and organizational measures necessary to protect personal data from accidental loss or destruction and from unauthorized access, unauthorized alteration, unauthorized publication and any other misuse, and determined the obligation of persons employed in the processing of data to sign an agreement of confidentiality.

The users of the website www.nicolemarie.com.hr have the right to receive information on the collection and processing of their personal data from the head of the personal data collection. The head of the personal data collection shall deliver, no later than 30 days from the submission of the request, to every user of the website at their request, or at the request of their legal representatives or proxies:

  • confirmation of whether or not personal data relating to them are being processed, provide information in an understandable form on the data relating to the person whose processing is in progress and on the source of such data, provide access to the records of personal data contained in the collection of personal data relating to them and their transcription, submit excerpts, certificates or printouts of personal data contained in the collection of personal data relating to them, which must contain an indication of the purpose and legal basis of collection, processing and use of these data, provide a printout of data on who, for what purposes and on what legal basis received the use of personal data relating to them, give notice of the logic of any automatic processing of data relating to them.

The head of the personal data collection is obliged to supplement, amend or delete personal data at the request of the user of the website, i.e. their legal representatives or proxies if the data are incomplete, inaccurate or out of date.

Irrespective of the request of the user of the website, in case the head of the personal data collection determines that the personal data are incomplete, inaccurate or out of date, they will supplement or change the data.

The head of the personal data collection is obliged to inform the data subject and the recipients of personal data of the addition, change or deletion of personal data within 30 days at the latest.

When a user engages in certain activities on the website such as opening an account, using an online store, filling out surveys, commenting, posting content, participating in contests or sweepstakes, sending feedback, seeking service information, applying for a job advertisement, Nicole Marie Ltd. may ask the user to provide certain additional personal information. In this case, before providing additional personal data, the user is obliged to study the General Data Protection Regulation and agree to its application in relation to additional data.

Depending on the types of activities, some of the requested data are defined as mandatory and some as voluntary. If the user does not provide mandatory information for the activity that requires them, they will not be allowed to participate in that activity.

Nicole Marie Ltd. collects and uses personal data to enable users to use services and activities via the website, to improve the operation of the website, create a database of users to improve service and/or marketing, contact users to provide promotional information, improve advertising and promotional activities and analyze the use of the website. Also, personal data can be used to solve problems, perform administrative tasks and establish contact with users.

By providing personal data and accepting the General Data Protection Regulation, the user agrees that Nicole Marie Ltd. and the persons listed in these General Terms of Use, inform about their promotional activities, products and services.

PROVIDING PERSONAL INFORMATION

By providing personal data pursuant to the General Data Protection Regulation, the users agree that Nicole Marie Ltd. provides their personal data to related persons for the purposes of marketing, promotional activities and sending promotional messages.

Any other disclosure of personal data to third parties may be made only in accordance with the legal regulations governing the protection of personal data.

AMENDMENTS AND CORRECTIONS OF PERSONAL INFORMATION

Nicole Marie Ltd. regards each respondent as able to ensure their personal data are accurate, complete and up to date. If the users consider their personal data to be incomplete, inaccurate or out of date, they can send an e-mail to [email protected] and request appropriate addition, change or deletion of personal data.

Nicole Marie Ltd. advises users to update their personal data as soon as possible. Users may also request that their account information be deleted or removed.

DATA PROTECTION

Nicole Marie Ltd. is strongly committed to the protection of personal data and has taken various precautions to protect the users’ personal data.

CONFIDENTIALITY OF THIRD-PARTY DATA

The General Data Protection Regulation applies only to the use of data that Nicole Marie Ltd. collects from respondents. Other websites that can be accessed through the website have their own statements of confidentiality and data collection, as well as the ways in which they are used and published. If a user visits one or more other websites through this website, it is recommended that users review the privacy statement of that website. Nicole Marie Ltd. is not responsible for the terms and working conditions of third parties.

OTHER DATA

In addition to personal information, Nicole Marie Ltd. may request other data from the users, through which the users cannot be identified, and these are not considered personal data (for example, data on the use the site, computer, Internet server, preferences, hobbies, interests, activities), which provide better, more accurate and customized selection of data for users, improving the website and further directing and adapting its content to users. Based on this information Nicole Marie Ltd. learns information about which content is the most popular among which users.

COOKIES

USER PRIVACY

According to European Union laws, we inform users that the website uses cookies in order to ensure the highest quality of service.

Cookies in the user’s browser allow us to ensure proper functioning of the website, to adapt certain content specifically for each user, and to constantly improve the website through analysis of visits.

The user can set how cookies are stored in the browser settings. In order to improve user experience on the website, we need to store a small amount of information (cookies) on the user’s computer. We are obliged to ask for user’s consent before storing cookies. By using the website, the user agrees to the use of cookies. By blocking cookies, the user can still browse the website, but some of its features may be unavailable to them.

WHAT IS A COOKIE?

A cookie is information stored on a user’s computer by a website they have visited. Cookies usually store user settings, web page settings, such as preferred language or address. Later, when the user reopens the same website, the internet browser sends back the cookies that belong to that page. This allows us to display information tailored to the needs of each individual user.

Cookies can store a wide range of information, including personal information (such as the user’s name or email address). However, this information can only be saved if the user allows it – websites cannot access information that the user has not given permission for and cannot access other files on the user’s computer. Default cookie saving and sending activities are not visible to users. However, the users can change their Internet browser settings so that they can choose whether to approve or reject requests to save cookies by deleting saved cookies automatically when closing the Internet browser and the like.

TYPES OF COOKIES

PERSISTENT COOKIES

Persistent or saved cookies remain on your computer after you close your Internet browser. They help websites store information such as login and password, language settings or cookie settings so you don’t have to re-enter them each time you visit. Persistent cookies can stay on your computer or mobile device for days, months, even years.

TEMPORARY COOKIES

Temporary cookies or session cookies are removed from your computer when you close your Internet browser. They use websites to store temporary information, such as the last few pages you open on the Internet site you visit, or items in your shopping cart if you are on a website that specializes in Internet sales.

COOKIES BY SOURCE
FIRST-PARTY COOKIES

First-party cookies come from the website you are viewing and can be persistent or temporary. With these cookies, the website can store data which will be used again next time the user visits that website.

THIRD-PARTY COOKIES

Third-party cookies come from other websites that are located on the website you are viewing. With these cookies, other websites can track the Internet use on the website you are viewing for marketing purposes.

COOKIES BY FUNCTION

Technical cookies – mandatory cookies (always active) – necessary for the functioning of the website and cannot be turned off in our systems. They are usually set in response to your actions that include a request for services, such as cookie settings, login or filling out forms. You can set your browser to block these cookies or send an alert about them, but in that case some parts of the page will not work. These cookies do not store any information that could identify you.

Functional cookies(can be turned off) – they allow the website to provide improved functionality and personalization. They may be posted by us or third-party service providers whose services have been added to our site. If you do not enable these cookies, some of these functions may not work properly.

Marketing cookies(can be turned off) – allow us to record website visits and traffic sources so we can measure and improve the efficiency of our website. They help us find out which sites are the most and least popular and see how visitors navigate the site. All information collected by these cookies is accumulated and therefore remains anonymous. If you do not enable these cookies, we will not know when you visited our site and we will not be able to track its efficiency. They do not store personal settings directly, but are based on the unique identification of your browser and Internet device. If you do not enable these cookies, you will encounter less targeted advertising.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). We use an integration method that anonymizes your IP address. Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted and stored on a Google server in the United States. Google uses this information to evaluate your use of the website by providing reports on website activity to website managers. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. See the Google Privacy Policy at the following link: https://policies.google.com/privacy. Google has developed a browser add-on that can help prevent the use of your Google Analytics JavaScript data (ga.js, analytics.js, dc.js). You can download it here: https://tools.google.com/dlpage/gaoptout.”>https://tools.google.com/dlpage/gaoptout

HOW TO ACCEPT OR REJECT COOKIES

The cookie settings box is located at the footer of this website. After selecting the settings, you can set the initial cookie settings at any time at the footer of this website.

By selecting “I accept all cookies”, you allow all of the above cookies to be stored on your computer or mobile device.

Selecting the “Accept only necessary cookies” option on your computer or mobile device stores only the values for technical (mandatory) cookies.

If you disable cookies, you may be unable to use some of the features of this website.

You can accept or decline some or all cookies additionally by adjusting your browser settings. At the following links you can find information on how to change the settings for some of the most used Internet browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera. Some browsers allow you to navigate the Internet in “anonymous” mode, limiting the amount of data stored on your computer and automatically deleting persistent cookies placed on your computer or mobile device when you end your browsing session. There are also many third-party apps that you can add to your browser to block or manage cookies. You can also delete cookies that were previously set in your browser by selecting the option to clear your browsing history while enabling the option to delete cookies. You can find more detailed information about cookies and browser settings at https://www.allaboutcookies.org/.

These general terms of use are valid from: April 20th, 2021.